Hospitality in Action (former THTA member)
Hospitality In Action, headed by Janine Aqui offers her own Core Training Programmes, conducted over a 3-day period, of 15 contact hours.*Hospitality*Exceptional Customer Service* Professionalism in the Workplace*Leading & Managing*YOU:your Renaissance.The unique structure of these programmes is holistic - laying a solid foundation from where the fundamentals are instilled, incorporating best industry practice, and highlighting future trends.Ms. Aqui’s many years of experience in the Hospitality Industry, International Sales & Marketing, Conference & Events Management and Hotel Management, facilitates a realistic perspective and insight which Participants find relevant, meaningful and truthful. Her method of training using interactive discussion, real case scenarios, class exercises, motivational coaching and specific guidance on the training topic allows for an engaging, enjoyable learning environment. Participants from private and public sector commented that the superb quality of training is distinctly memorable, enlightening, educational, motivating and all encompassing.
